We are Orange & Rockland Utilities, serving communities in Greater New York with reliable electric and gas service, tailored billing & assistance programs, and responsive customer support.
Phone
877-434-4100Website
http://www.oru.com/ORANGE & ROCKLAND UTILITIES, INC.
? About the Company
Orange & Rockland Utilities, Inc. (O&R) is a regulated provider of electricity and gas services across parts of New York and New Jersey. As a subsidiary of Consolidated Edison, the company operates with a local focus and robust infrastructure.
? Payment & Assistance Programs
O&R offers a range of options to support customers in New York, such as:
The Energy Affordability Program—provides bill discounts based on HEAP grant eligibility tiers.
HEAP and Emergency HEAP—for heating assistance.
The Neighbor Fund—for emergency home-heating grants that don’t require repayment.
Additional resources like Solar For All and EmPower+ to support clean energy and efficiency.
✉ Contact & Customer Service
Customers can reach O&R through multiple paths:
Phone: 1‑877‑434‑4100 for general help.
Emergencies: Call 911 or 1‑800‑533‑LEAK for gas leaks; call 911 or 1‑877‑434‑4100 for electrical hazards.
For non-urgent inquiries, email or use contact forms on the website.
Walk-in centers are available in Spring Valley, Monroe, and Port Jervis, NY.
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